Service Support

Since its inception, Magic-ray's service goal has been "customer recognition is the only reason we can survive." To make itself more accessible to customers, Magic-ray has opened branches, offices, and service centers throughout China and abroad. With a large group of experienced professional technical staff and common spare parts stock, we can respond to customers quickly.

At the same time, there is a customer service center, a training center, and a remote center, all of which are supported by a 24-hour online platform to provide customers with the most comprehensive service support.

Delivery, Installation and On-site Training

Delivery, installation, commissioning, and maintenance, as well as customer on-site application training (programming, maintenance, and repair), are conducted in accordance with the corresponding standard processes, ensuring the lowest TCO (Total Cost of Ownership).